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Fobet FAQ — All Your Questions, Answered in One Place

Deposits, app issues, security, referrals, bet settlement — find detailed, straightforward answers to the most frequently asked questions about fobet, all in one place.

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It's completely normal to have questions when using fobet. Whether you're a new member or a returning one — deposit limits, app updates, account security, referring friends, cancelled match settlements, or temporarily suspending your account — these are the topics we hear about most.

That's exactly why this FAQ page exists — so you can find answers on your own, without waiting. Every answer is written in plain language and follows fobet's actual policies.

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Payment

The minimum deposit amount at fobet depends on your chosen payment method. The general rules are:

  • Mobile Pay / Nagad / Rocket: Minimum ৳500 per deposit.
  • Bank Transfer: Minimum ৳1,000.
  • Maximum Limit: You can deposit up to ৳5,00,000 in a single transaction.

Deposits are usually credited to your account within 5 to 15 minutes. Between 1:00 AM and 5:00 AM, bank server delays may occasionally cause this to take a bit longer — if it exceeds 30 minutes, please contact support.

Tips: Before depositing, verify that you're sending to the correct fobet payment number. Keep the reference number for your records.

App

If the fobet app won't open or shows an update prompt, follow the steps below:

  1. Uninstall the old version: Uninstall the existing app first.
  2. Download directly: fobet's official Download Page Download the latest APK or iOS profile from
  3. Android Settings: Go to Settings → Security → enable "Unknown sources", then install the APK.
  4. Clear the cache: If the app is installed, go to Settings → Apps → fobet → Clear Cache.
  5. Restart your phone: A quick restart after installation will resolve most issues.

If the issue persists, try opening fobet in your browser — fobet.click Open it and use the mobile website — you'll have access to all the same features as the app.

Security

Enabling two-factor authentication (2FA) on fobet is the most effective way to secure your account. Here's how:

  1. To your account Log In .
  2. Click the profile icon at the top right → select "Security Settings" or "Security".
  3. Find the "Two-Factor Authentication" or "2FA" option and click "Enable".
  4. An OTP will be sent to your registered mobile number — use it to confirm.
  5. From that point on, an OTP will be sent to your mobile every time you log in.

With 2FA enabled, no one can log into your account even if they know your password — the OTP will only be sent to your phone.

Warning: If you change your mobile number, update your 2FA beforehand — otherwise OTPs will not be delivered to the new number.

Referral

Earning bonuses through fobet's referral program is simple. Here's how it works:

  1. Log in to your account and go to the "Referral" or "My Link" section.
  2. Copy your personal referral code or link.
  3. Share that link with your friend and ask them to register using it — they'll need to enter your code during sign-up.
  4. Once your friend makes their first deposit, the referral bonus will be automatically credited to your account.

The bonus amount depends on the current offer — typically between ৳200 and ৳500 per successful referral. Refer multiple friends and earn the bonus multiple times.

To view the latest referral offer details Promotions Page Visit us.

Betting

When a match is cancelled or postponed indefinitely, fobet settles bets according to the following rules:

  • Full cancellation: If a match is cancelled before it starts, the full stake is refunded.
  • Closed before the scheduled time: In cricket, if the minimum number of overs is not completed (e.g., 5 overs in a T20), the bet is void and the stake is returned.
  • Result via D/L method: If the result of an international cricket match is determined by the D/L method, that result is considered final.
  • In football: If less than 90 minutes of play has occurred, all bets are void and stakes are returned.

Refunded amounts are typically credited to your account within 24 hours. If you have a question about the settlement of a specific match, please contact support.

Account

There are a few common reasons why an account may get locked, each with a different solution:

  • Repeated incorrect password attempts: After 5–6 failed password attempts, your account will be temporarily locked for security. Wait 30 minutes or reset your password.
  • KYC verification incomplete: Without KYC verification, some features — including deposits and withdrawals — may be restricted. Send your ID to support.
  • Suspicious activity: If unusual login activity or suspicious transactions are detected, our security team will temporarily place a hold on the account. You will receive instructions by email.
  • Self-exclusion active: If you previously set an account break yourself, you won't be able to log in until the set period expires.

If locked for any reason Live Chat Or contact support by email — issues are usually resolved within 1–2 hours.

Account

Fobet is committed to responsible gaming, and options to pause or close your account are readily available:

  • Cooling-off (temporary break): You can set it yourself for anywhere between 24 hours and 6 months. Go to Account Settings → "Responsible Gaming" → "Take a Break".
  • Self-exclusion (long-term): You can deactivate your account for as little as 6 months or permanently. Simply contact support with "I want self-exclusion" and the process will begin within 3 minutes.
  • Permanent closure: To permanently close your account, submit a written request to support. If you have a remaining balance, withdraw it first.
Our recommendation: Before taking a break Responsible Gaming Take a moment to read through the page — you'll find more helpful information there.

More to explore on fobet

Payments & Withdrawals

Fast deposits and withdrawals via Mobile Pay, Nagad, and Rocket — typically completed within 5–15 minutes.

Bonuses & Offers

Welcome bonuses, reload offers, cashback and more — visit the Bonus page to see all current offers.

Security & Privacy

SSL encryption, 2FA, and full data protection — your information is completely secure.

Live Betting Support

If you run into any issues during a live match, instant support is available in Bengali, 24 hours a day.

Mobile App Support

Download the app on Android and iOS and get instant help whenever you need it.

Betting Analytics

Log in to your account to view your betting history, statistics, and transaction records.

Didn't find your answer?

If you couldn't find an answer above, don't worry — our Bengali support team is always here to help.

Got your answers? Get started now

Sign up for free at fobet and enjoy a welcome bonus on your very first deposit.

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